Skills summary

ZOE CAMPBELL

My experience, passions and abilities are in Information Technology, Training, Client acquisition, Event coordination and Yoga Therapy. My greatest asset is my ability to communicate and work effectively with people from all of types backgrounds. The ability to work effectively with seniors, clients with special needs and small businesses is a unique and innate quality.SKILLS SUMMARY:

  • Digital media communications – website creation and updates, social media networking, e-news, promotional designs, AV setup and recording, video editing/promotional short films etc.
  • Specialised training, support and services for computers, smart phones and tablets to a broad range of clients such as: – seniors, intellectually – physically – mentally and emotionally challenged, volunteers, culturally diverse, English second language, corporate clients, long term unemployed and staff professional development
  • Designing educational programs and facilitation – learning resources, facilitation/training, monitoring, assessing and reporting onsite/offsite
  • Client acquisition – liaising with community organisations and stakeholders to develop relationships to promote and host their event
  • Events and fund raising – promotions, bookings and planning (food, music, AV equipment, filming, recording, volunteers and services)
  • Volunteers and interns – recruiting, coordinating, training and supporting
  • Administration, accounting and database management
  • PC and Mac Computer systems and digital technologies – coordinating installations, upgrades and troubleshooting for office staff
  • Yoga Ayurveda remedial therapist

COMPUTER SKILLS SUMMARY:

  • PC’s and MAC – MS Office, Outlook and Pages
  • Social Media, Websites, E-News and Video editing
  • CLAMS, MOODLE, SharePoint, Intranet and Database
  • Accounting, Pay-roll, Inventory control and CMS systems

 EMPLOYMENT HISTORY:

Information Technology Trainer                                                July 2014 – present

Computers for Seniors (own business) 

As a contractor I provide specialist computer training and services to a broad range of clients from seniors to small businesses, clients with special needs and the homeless /disadvantaged. This also involves assisting with purchasing and selecting plans for new computers, phones and iPads/tablets.

  • Sourcing new clients through presentations, social media, face to face, telephone, networking events and referrals
  • Visiting private homes, seniors centres, retirement villages and community centres to provide computer training and services
  • Visiting businesses to provide training and support for websites, social media and email marketing etc
  • Conducting training in Short Film/story telling/ editing/ AV equipment, Social media and Photoshop for homeless and disadvantaged clients for St Vincent’s de Paul
  • Ensuring effective communication with clients and work colleagues
  • Meeting project deadlines in line with agreed standards and milestones
  • Conducting, managing and attending to approved training projects and providing timely updates on progress and implementation
  • Started a Yoga for Women Therapy course
  • Accounting, marketing and industry events 

IT Communications & Events Coordinator                             2012 – June 2014

The Chapel by the Sea provided community services and events in music, art, guest speakers, special interest groups and spirituality. My responsibilities were varied and included: –

  • Creating promotional material for events and services and publishing via e-news, social media, websites and flyers
  • Liaising with community organisations and stakeholders to develop relationships to organise and host their event
  • Facilitating and coordinating in-house community programs and events
  • AV equipment set up, filming and publishing events on website
  • Starting up an opportunity shop, sourcing sale items, setting up a volunteer and intern program and facilitating skills instruction
  • Liaising and facilitating information sessions in WH&S
  • Administration, database management, records and scheduling

Information Technology Trainer                                                            1993-2011

Zoe worked for TAFE in the North Coast and Sydney Institutes – Designing and delivering effective and inspiring training programs in Information Technology, addressing a wide variety of personalities, abilities, learning styles and individual needs to maximise interest, independence, motivation and accomplishment.

My responsibilities were:

  • New client acquisition, developing and maintaining relationships
  • Creating and presenting education services and programs
  • Designing and modifying educational programs
  • Facilitating training for teachers, students and small business clients
  • Team projects coordinator for e-Learning seminars
  • Providing learner support in TAFE library for online, university & school
  • Mentoring, motivating and empowering client with technology
  • Monitoring, evaluating, planning, assessing, recording and reporting on training programs
  • Administration and maintenance of records

Clients:- Seniors, staff/peers, library/learner support, school students and teachers, local government, corporate and small business, university and distance education, disability support, Unemployed, Mental Health, homeless, youths at risk, culturally diverse, disadvantaged, long term unemployed, low literacy, migrants,

Previous employment experience  in Recruitment as Business owner and Consultant.

 EDUCATION:

TAELLN411 Language Literacy and Numeracy                                                        2015

TAE40110 Cert IV in Training and Assessment                                                       2014

TAA40104 Cert IV Workplace Training and Assessment                                     2009

Cert III in Digital Media TV and Film                                                                          2009

Cert III Teaching English as a Second Language                                                    2009

Cert IV Information Technology – Client Support                                                2006

Bachelor of Arts Degree in Education & Diploma of Education                        1999

 

WORKPLACE TRAINING

Radio Presenters Training                                                                                              2007

2 WAY FM, Mid North Coast

Telephone Counselling                                                                                                    2004

Lifeline, Mid North Coast

Bereavement Counselling                                                                                             1990

Bereavement Care Centre, Sydney

 

VOLUNTEER EXPERIENCE

 Board Member

BONDI CHAMBER OF COMMERCE                                                         2015 – present

Newsletter and Media Communications                                                    2014

TRANSITION BONDI (Environmental sustainability group)

Administration and Events                                                                         2010

EASTSIDE RADIO, Sydney

Radio Presenter and Sponsorship Sales                                                   2007-9

TWO WAY FM, Hastings

Life Line Counsellor                                                                                    2004-6

LIFE LINE, Mid North Coast

BONDI YOGA THERAPY

Yoga Ayurveda Therapist/Teacher                                                          1999-present

Publishing Buddhist Monthly Magazine                                                   1997-2001

Carer and Financial Manager for disabled brother                               1997-2012

 

Interests       

Film making, Information Technology, Acting, Swimming, Yoga, Sailing Gardening, Cycling and Community radio.

Computer HELP

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